ISO 9001:2008

According to ISO 9000, the ISO 9001 and 9004 standards are based on
eight quality management principles. These principles were chosen
because they can be used to improve performance and achieve success..



BENEFITS Of ISO 9001 : 2008

  • Increased Efficiency Companies that go through the ISO 9001:2008 Quality Management Standards certification process have given a lot of thought to their processes and how to maximize quality and efficiency. Once certified for QMS, the processes are established and guidelines in place for anyone to follow easily, making training, transitions, and trouble-shooting easier.
  • Increased Revenue Studies have shown that ISO QQuantum Certificationified companies experience increased productivity and improved financial performance, compared to uncertified companies.
  • Employee Morale Defined roles and responsibilities, accountability of management, established training systems and a clear picture of how their roles affect quality and the overall success of the company, all contribute to more satisfied and motivated staff.
  • International Recognition The International Organization for Standardization (ISO) is recognized worldwide as the authority on quality management.
  • Factual Approach to Decision Making The ISO 9001:2000 QMS standard sets out clear instructions for audits and process reviews that facilitate information gathering and decision making based on the data.
  • Supplier Relationships Mutually beneficial supplier relationships are one of the key attractions to ISO certification. Following the processes for documentation and testing ensure quality raw materials go into your production system. The process also requires thorough evaluation of new suppliers before a change is made and/or consistency with respect to how and where orders are placed.
  • Documentation The ISO QMS standard requires documentation of all processes and any changes, errors and discrepancies. This ensures consistency throughout production and accountability of all staff. This also guarantees traceable records are available in case of non-compliant products or raw materials.
  • Consistency One of the foundations of ISO; All processes from research and development, to production, to shipping, are defined, outlined and documented, minimizing room for error. Even the process of making changes to a process is documented, ensuring that changes are well planned and implemented in the best possible way to maximize efficiency.
  • Customer Satifaction Client confidence is gained because of the universal acceptance of the ISO standards. Customer satisfaction is ensured because of the benefits of ISO 9001:2008 QMS to company efficiency, consistency and dedication to quality service.
  • Improvement Processes The ISO 9001:2008 QMS outlines audit processes, management review and improvement processes based on collected data. Improvements are carefully planned and implemented based on facts, using a system of documentation and analysis, to ensure the best decisions are made for your company.

Focus on your customers

Organizations rely on customers. Therefore:

  • Organizations should understand customer needs.
  • Organizations should meet customer requirements.
  • Organizations should exceed customer expectations.

Provide leadership:

Organizations rely on leaders. Therefore:

  • Leaders should establish a unity of purpose and set the direction the organization should take.
  • Leaders should create an environment that encourages people to achieve the organization's objectives.

Involve your people:

Organizations rely on people. Therefore:

  • Organizations should encourage the involvement of people at all levels.
  • Organizations should help people to develop and use their abilities.


Use a process approach:

 Organizations are more efficient and effective when they use a process approach. Therefore:

  • Organizations should use a process approach to manage activities and related resources.


Take a systems approach: 

Organizations are more efficient and effective when they use a systems approach. Therefore:

  • Organizations should identify interrelated processes and treat them as a system.
  • Organizations should use a systems approach to manage their interrelated processes.


Encourage continual improvement:

Organizations are more efficient and effective when they continually try to improve. Therefore:

  • Organizations should make a permanent commitment to continually improve their overall performance.


Get the facts before you decide:

Organizations perform better when their decisions are based on facts. Therefore:

  • Organizations should base decisions on the analysis of factual information and data.


Work with your suppliers:

Organizations depend on their suppliers to help them create value. Therefore:

  • Organizations should maintain a mutually beneficial relationship with their suppliers.